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Managing Approvals

The Approvals page is where you review and act on pending approval requests from your workflows.

Accessing the Approvals Page

Click Approvals in the sidebar to open the page. The sidebar icon shows a notification badge when you have pending approvals.

[Screenshot needed: Approvals page showing pending approval requests]

Tabs

The Approvals page has two tabs:

Pending Tab

Shows all approval requests waiting for your decision. Each request displays:

  • Workflow name — Which workflow created the request
  • Action — What the step wants to do (e.g., "Send email via Gmail")
  • Risk level — HIGH (red), MEDIUM (yellow), or LOW (green) badge
  • Parameters — Expandable details showing the exact data that will be used
  • Time waiting — How long the request has been pending (e.g., "Waiting 23m")
  • Expiry countdown — Time remaining before the request expires (e.g., "Expires in 4h 22m")

History Tab

Shows resolved approvals — approved, denied, and expired. Use this to review past decisions and audit your workflow activity.

Approving or Denying

For each pending request:

  1. Review the action details and parameters
  2. Click Approve to allow the action and resume the workflow
  3. Or click Deny to block the action and fail the workflow run

Warning

Approval requests expire after 24 hours. If you don't act in time, the request expires and the workflow run is marked as failed.

The Approvals icon in the sidebar shows a red notification badge when you have pending approvals. The badge displays:

  • The count of pending approvals
  • Counts above 99 are shown as "99+"

The badge updates automatically every 5 minutes.

Real-Time Polling

The Approvals page checks for new requests every 30 seconds whilst you have it open, so new approvals appear without needing to refresh the page.

Tips

  • Set up your most trusted workflows in Auto mode to reduce approval noise
  • Use Ask mode for new or high-stakes workflows until you're confident they work correctly
  • Check the Approvals page promptly — requests expire after 24 hours
  • Review the History tab periodically to audit what your workflows have been doing

Next Steps